Return Policy

At CheryVan, we strive to ensure your complete satisfaction with every purchase made on our website. If, for any reason, you are not entirely satisfied with your purchase, we're here to help.

1. Return Eligibility

  • You may return a product within 15 days from the date of delivery.
  • Products must be unused, in their original condition, and with all original packaging and tags intact.
  • Products that have been customized or personalized cannot be returned.
  • Perishable and consumable items are not eligible for return.
  • Electronic items and appliances are subject to their respective manufacturer's warranty and return policy.

2. Return Process

To initiate a return, follow these steps:

  • Contact our customer support team at or 9310237957. within 2 days of receiving your order.
  • Provide your order number, details of the item(s) you wish to return, and the reason for the return.
  • Our team will guide you through the return process and issue a Return Authorization (RA) number.
  • Package the product securely, including all original packaging and accessories.
  • Clearly mark the RA number on the outside of the package.

3. Return Shipping

  • You are responsible for the shipping cost when returning items.
  • We recommend using a trackable shipping service to ensure safe and secure return delivery.
  • CheryVan will not be responsible for items lost or damaged during the return shipping process.

4. Inspection and Refund

  • Once we receive your returned item, our team will inspect it to ensure it meets the return eligibility criteria.
  • If the return is approved, we will process your refund.
  • Refunds will be issued to the original payment method used for the purchase.
  • Refunds typically take 7-10 business days to reflect in your account.

5. Exchanges

  • We do not offer direct product exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.

6. Cancellation Policy

  • Orders can be canceled within 24 hours of placing the order by contacting our customer support team. Cancellation requests received after this period may not be accommodated.

7. Damaged or Defective Items

  • In the event you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or a refund.

8. Contact Us

If you have any questions or need further assistance with your return, please don't hesitate to contact our customer support team at or 9310237957.

CheryVan reserves the right to modify or update this Return Policy at any time. Please review this policy periodically for any changes.

Thank you for shopping at CheryVan!