Terms and Conditions

Welcome to Cheryvan!

The following Terms and Conditions apply to your use of the website owned and operated by Cheryvan E-Retail Pvt. Ltd., a company incorporated under the Companies Act, 2013 and having its registered office at [Your Office Address] (hereinafter referred to as “Cheryvan” / “We” / “Us” / “Our”) through its website (www.cheryvan.com) (hereinafter referred to as “Website”). Cheryvan allows its users to browse, select, and order a variety of products including toys, Rakhi, and gift items. These Terms and Conditions, along with our Privacy Policy and Disclaimer, govern the relationship between you (hereinafter referred to as “You” / “User” / “Your”) and Cheryvan.

This document is published in accordance with the provisions of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020.

1. Acceptance of Terms

By accessing or using our Website, you agree to be bound by these Terms and Conditions. If you do not agree with any of these Terms, please do not use our Website.

2. Eligibility

You must be at least 18 years old to use this Website. By using this Website, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and Conditions.

3. User Obligations

By using this Website, you agree to:

  • Provide accurate, current, and complete information about yourself.
  • Maintain and promptly update your information to keep it accurate, current, and complete.
  • Use the Website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website.
  • Be responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account.

4. Orders and Payment

  • All orders placed through the Website are subject to acceptance by Cheryvan.
  • We reserve the right to cancel or refuse any order placed through the Website at our sole discretion.
  • By placing an order, you agree to pay for the product(s) and any applicable shipping fees and taxes.
  • Payment must be made through the payment gateway provided on the Website.

5. Shipping and Delivery

  • We deliver products only within India.
  • Delivery times are estimated and not guaranteed. Cheryvan will not be liable for any delays in delivery.
  • Shipping costs will be calculated at checkout based on your delivery location.

6. Returns and Refunds

  • We accept returns within [X] days of delivery if the product is defective or damaged.
  • To initiate a return, contact our customer service at cheryvan3@gmail.com.
  • Refunds will be processed to the original payment method within [X] days of receiving the returned product.

7. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Cheryvan and is protected by applicable copyright, trademark, and other intellectual property laws. You may not use any of the content without our express written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Cheryvan will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website.

9. Indemnification

You agree to indemnify and hold harmless Cheryvan, its affiliates, directors, officers, employees, and agents from and against any claims, actions, or demands, including reasonable legal fees, arising out of your use of the Website or your breach of these Terms and Conditions.

10. Termination

We reserve the right to terminate or suspend your access to the Website, without prior notice, if you breach these Terms and Conditions or for any other reason at our sole discretion.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes your acceptance of the revised Terms and Conditions.

13. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at cheryvan3@gmail.com.